A Long-Term Care Leader's Guide to High Performance

Our second book provides a blueprint for success in today’s performance-based healthcare system. It builds on our first book, the award winning Meeting the Leadership Challenge in Long-Term Care.

A Long-Term Care Leader’s Guide to High Performance presents key practices for high performance, to deliver quality, person-centered care, and prevent unnecessary and avoidable declines. These practices include:

  • leadership that brings out the best in your staff

  • a communication infrastructure to support teamwork throughout your organization, and

  • a high-involvement performance improvement process

This practical resource demonstrates how engaging staff in continuous quality improvement produces consistently high-quality care. It guides long-term care leaders through the critical steps to:

  • achieve staff stability

  • strengthen coordination of care within their organization, and within care partners, and

  • maintain the highest practicable well-being for each resident

Whether care communities are excelling or or struggling, leaders can benefit from these performance-improving practices. Drawing from direct experience, it is filled with candid, impactful personal accounts about implementing quality improvement in nursing homes, A Long-Term Care Leader’s Guide reveals precisely how leaders and their staff can do better, together.

Accompanying downloadable how-to guides include :

  • Three Steps to Transforming the Medication Pass: Individualizing Care & Managing Workflow

  • Re-thinking the Use of Position-Change Alarms

  • Eliminating Off-Label Use of Anti-Psychotics: A 10-Step Guide for Nursing Homes

  • MUSIC & MEMORY℠: Implementation Steps to Maximize Benefits: A Nursing Home Leader’s Guide

  • Communication Infrastructure Self-Assessment

Reviews:

“This insightfully written book will inspire, empower, and teach leaders in long-term care the skills needed to build relationship-rich communities”
— Kelly Papa
“Exceptionally informed and informative, impressively thoughtful and thought-provoking, remarkably well written, accessibly organized and presented, “A Long-Term Care Leader’s Guide to High Performance” will prove to be of particular and practical interest to anyone with managerial responsibilities in today’s contemporary health care systems and facilities.”
— Margaret Lane
“As an administrator-in-training, I found this book to be extremely beneficial to the development of my career. It has helped me better understand the dynamics of running a long term care facility and the importance of creating a cohesive team among all departments. As an intern, I find myself wondering if I will be successful in running a building with minimal experience. However, after reading this book, I now feel a sense of relief and confidence within myself, as I know I too can implement the things written and taught through this reading. I would definitely say this is a must read for an current administrator or future administrator as myself. The writers did a great job at explaining and bringing clarity to their practices and process for implantation.”
— Maria Guzman
“This text is essential reading for all current and future leaders in long-term care. The authors are outstanding in this field, and provide valuable insight. The lessons learned from the text will undoubtedly improve resident care.”
— Nicholas G. Castle
“The hardest thing to do in healthcare is to quantify how great healthcare centers achieve their greatness. Brady, Farrell, and Frank do an excellent job of breaking down these components chapter by chapter. A really good book for anyone who wants the ‘secret sauce’ that makes great nursing centers tick.”
— J. Mark Traylor

About the Authors:

Learn more about Cathie Brady and Barbara Frank.

David Farrell, MSW, LNHA
(510) 725-7409
Email David