From Institutional to Individualized Care (Part Two)

Transforming Systems to Achieve Better Clinical Outcomes

Centers for Medicare & Medicaid Services (CMS)
Originally Satellite Broadcast & Webcast on Friday, May 4, 2007

The following video is an excerpt from Part Two of From Institutional to Individualized Care.

Part two includes information about individualizing night-time care, supporting a good night’s sleep, decentralizing dining services, instituting consistent assignment, and sheds a light on the link between individualized care and reducing pressure ulcers and depression.

  • Section 1: Practitioner Experiences in Transforming Care Delivery Systems

  • Section 2: How Individualized Systems Increase Your Capability to Meet Clinical Needs

  • Section 3: Making it Happen - Barriers & Strategies

Goals:
The goal of this broadcast is to demonstrate how homes can achieve better clinical outcomes when they individualize their care delivery systems. A holistic, individualized approach broadens the options available to meet residents’ clinical needs, so homes are better able to prevent, detect, and treat depression, pain, pressure ulcers, and decrease restraint use. Consistent assignment and participatory management are essential to support this transformation.

Objectives:
After viewing this program, participants will be able to:

  • Recognize the benefits of a holistic, individualized approach to night care, bowel and bladder function, activities, and food services

  • Show how individualized care gives nursing homes more ways to respond to people’s clinical needs

  • Identify benefits of consistent assignment, and participatory management practices

Target Audience:
This program is targeted to Regional Office and State Survey agency LTC Surveyors, LTC providers, QIOs, and consumers.

Faculty:

  • Cathie Brady, Co-Founder, B&F Consulting

  • Barbara Frank, Co-Founder, B&F Consulting

  • Sandy Godfrey, Director of Nursing, St. Camillus Health Center, Whitinsville, MA

  • Connie McDonald, Admin. Director for MaineGeneral Rehabilitation & Nursing Care, Augusta, ME

  • Paul O’Connell, Admin. Beaumont Rehabilitiation & Skilled Nursing Center, Westboro, MA

  • Mike Salmon, CDM, Food Service Distributor, Salmon Family of Services, Westboro & Northbridge, MA

  • Susan Wehry MD, Dir. Health Services, Vermont Agency of Human Services, Dept. of Corrections