Staff Education Materials

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What is Alzheimer's Disease?
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Understanding Agitation & Aggression/Bathing Without a Battle

Bathing Without A Battle

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McNally Cards
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Look At Me
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Leadership Videos

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Leadership Lessons from Katrina
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White Boards for Communication
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Leadership You Can Count On
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QAPI Success: From Plan to Action
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Kaizen: Getting Better by Working Together
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All Hands On Deck
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The Gemba Walk: Going to the Real Place

Management Stand-Up as a Huddle with Staff

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Engaging Staff in Individualizing Care

Having CNAs Own the Quality of Care They Provide

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Management Stand-Up
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Staff Stability

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Stability = Quality
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Attendance Strategies
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Consistent Assignment

The Foundation for Individualized Care

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Susan C. Eaton
What a difference management makes!
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Achieving Staff Stability

Using Data-Driven Decisions to Re-Examine Industry Norms

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Systems for Engaging Staff

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Organizational Self-Assessment
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QI Huddles Closest to the Resident
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Involving CNAs in Care Plan Meetings
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Huddle Facilitation Tips
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Engaging Staff in Individualizing Care

Having CNAs Own the Quality of Care They Provide

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Susan C. Eaton
What a difference management makes!
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The How of Change: Individualized Person-Centered Care

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Individualized Night Routines
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Flexible Dining
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Getting to Know New Residents
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Gentle Awakening
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Tracking and Trending to Reduce Antipsychotics
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Engaging Staff in Individualizing Care: Starter Toolkit

Engaging Staff in Individualizing Care

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Individualizing the Morning Routine Through Gentle Awakening
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Making It Home Through Low-Cost Changes to the Physical Environment
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RI Surveyors Talk About Individualized Care
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Culture Change in Long-Term Care

A Case Study from MaineGeneral Rehabilitation & Nursing Care at Glenridge

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Improving Quality

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QAPI: Making Sure Everyone is Included
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Tracking and Trending to Reduce Antipsychotics
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Pressure Ulcer Prevention (PUP) Team
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Working Together to Prevent Pressure Ulcers
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Eliminating Alarms & Reducing Falls
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Transforming the Medication Pass

Individualizing Care & Managing Workflow

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