What a difference management makes!
/What a difference management makes!
In Loving Memory of Susan C. Eaton
July 9, 1957 – December 30, 2003
In 2002, CMS commissioned research by Susan Eaton into the causes of turnover in nursing homes. She compared practices at high and low turnover homes. Her findings provide guidance on ways to stabilize staffing from day-to-day.
Below, is a chart of the five management practices she found to contribute to high retention:
Click the button below to download Susan’s work, ‘What A Difference Management Makes’.