Engaging Staff in Individualizing Care

Empowering Staff So CNAs Own the Quality of Care They Provide

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Hear CNAs, the DoN, the Administrator, and the head of the Pressure Ulcer Prevention program at Glenridge Living Community in Augusta, ME describe how CNAs take ownership of their residents’ care, when they have the support to do so.

This video was produced for the Pioneer Network and is part of the Pioneer Network's Handbook for Engaging Staff in Individualizing Care, available for purchase by clicking the button below.