Leadership You Can Count On

Leadership You Can Count On

---

Administrators and Directors of Nursing from three Indiana homes describe how and why they have moved their morning stand-up from behind closed doors out to be with the staff closest to the resident, and the gains this has given them. They are able to touch base with all the staff and fix many problems on the spot. Meetings take half the time and are twice as productive.

Hear from administrators and Directors of Nursing at three Indiana nursing homes about how they’ve taken their daily management stand-up meetings and expanded them to include the staff that work closest with the residents. They are able to ensure that staff have what they need to care for residents, address any clinical issues with the people who have the most intimate knowledge of the residents, and resolve problems on the spot.

Instead of leaving a management stand-up with a huge to-do list, most everything is taken care of. Staff can count on their leaders’ regular availability, and can see that their needs and ideas matter.

Thanks to Holy Cross Village, South Bend, IN; Harrison Terrace, Indianapolis, IN; and Heritage House, Shelbyville, IN. These homes participated in Nursing Home Leadership Collaboratives sponsored by the Community Foundation of St. Joseph’s County, and the Community Foundation of Marion County, in coordination with Health Care Excel, and the Indiana stakeholder organizations.